MARIANNA ALFA

“Anything is possible with trust, respect, positivity and the right motivational thinking space.”

Mentoring has been an integral part of Marianna’s leadership style for more than two decades of working in the hospitality industry. Now a qualified and CPD acredited executive coach and business operations specialist, Marianna uses her varied sector experience and perfectly honed coaching skills to support businesses in developing more productive teams while creating healthier and happier workplace environments. With expertise in creating and evaluating the standards, systems and procedures needed for successful growth, Marianna has a natural ability to connect positively with people and to relate to the frustrations and challenges many face in the industry today. 

Having worked for several global businesses with strong visions that morphed into powerful mission statements, as well as for those companies who aspired to them, Marianna takes inspiration from the many different cultures and leadership ladders she has had the privilege to observe and mentor over the years. Working to improve communications and supporting leaders who seek greater internal collaboration to increase their productivity and profitability is a core focus for Marianna in nurturing businesses to blossom and flourish.

“Giving something back to people and society matters.”

After many passionate years of mentoring and working in hospitality and food and beverage sector, Marianna decided she wanted to use her experience to deliver something more meaningful for people working in the sector and to the society we live in. Spurred by numerous business contacts and industry colleagues who recalled how she had changed their lives for the better through her advice and mentoring, to those who asked to hire her as their personal coach or mentor, Marianna soon realised that it’s not always about the journey we choose but about the road we are supposed to be on, the rest is history. 

“Today’s cultures lack trust and the continuous learning and development road maps that help retain talent.”

Marianna believes the main responsibility of a true leader is to create an exciting, but safe adventure for their team, but that this is seldom the case today. Companies complain about declining team cultures, poor communications and lack of engagement or work life balance, but Marianna believes this is often because they lack the basic procedures and decision-making skills to recognise what led to those negative outcomes. Absorbing information and learning from different situations is what makes businesses stronger and more successful. Blossom Hospitality’s mission is all about using relevant wisdom to create a high performing culture that understands how to lead with confidence in a coaching-led environment.

Drawing on specialist coaching skills and expert business insight, Marianna helps hospitality leaders to learn how to get the best out of themselves and their teams through awareness, responsibility and self-belief. Providing a series of coaching sessions, along with individually tailored mentoring and specialist advice on the most appropriate tactics and tools to enhance learning and maximise day-to-day efficiencies, Marianna helps to transform business culture and leadership styles. Using effective, fit-for-purpose strategies designed to self-motivate, challenge and nurture, Blossom Hospitality has been created to eliminate shorter-term fire-fighting responses and instead to give way to longer term partnership and collaboration where change is no longer feared but embraced.